Shipping

Shipping Policy

Order Processing
All orders are processed within 1–2 business days from receiving the order confirmation email. You'll receive a further notification when your order ships.

Shipping Method and Delivery Times
All orders are shipped via courier BRT (Bartolini).

Estimated delivery time:

• 2–5 working days

Delivery times are indicative and may vary depending on the destination and the courier's operations.

Shipping Costs
Shipping costs are calculated and displayed at checkout before completing your order.

Order Tracking
Once your order has been shipped, you will receive an email with the tracking number to track your shipment.

Shipping Delays
While we do our best to meet estimated delivery times, delays may occur due to circumstances beyond our control, such as weather conditions or courier delays.

Incorrect Shipping Address
Please carefully check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses.

Lost or Damaged Packages
If your order arrives damaged or you have problems with delivery, please contact us within 7 days from receipt and we will assist you in solving the problem.

Contact us
For any questions regarding shipping or your order, you can contact us at:
E-mail: info@headspaitaly.com